Hospital Warns It May Deny Care to Those Using ‘Unwelcome Words’ About Race, Gender
Milford Regional Medical Center’s announcement about rules for its “inclusive environment” caused a recent stir with a warning to potential patients that they must follow a specific code of conduct to access their services.
Dr. Peter Smulowitz, chief medical officer at the Massachusetts medical center, had released a now-unlisted video on the hospital’s official YouTube channel Jan. 3 explaining how not just staff, but patients themselves, are held accountable for causing offense, ranging from rhetoric to a hostile tone of voice.
“Everyone should expect a safe, caring and inclusive environment in all our spaces,” Smulowitz said. “Our patient and visitor code of conduct helps us meet this goal.”
“Words or actions that are disrespectful, racist, discriminatory, hostile or harassing are not welcome and will not be tolerated.”
He specified that some examples of unacceptable conduct would be “offensive comments about others’ race, ethnicity, accent, religion, gender, sexual orientation or other personal traits; refusal to see a clinician or other staff member based on these personal traits; aggressive or intimidating behavior, physical or verbal threats and assaults; sexual or vulgar words or actions; and disrupting another patient’s care or experience.”
Smulowitz warned that “body language and tone of voice are also important parts of communication.”
The doctor said, however, people would be given a chance to explain themselves should they be accused of such conduct.
This is an excerpt from Fox News.
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